About Your Maintenance Needs
Our Agency will be glad to assist you with any mechanical or equipment failures that occur. Please call the appropriate number below to report all work orders.
After-Hours please call:
Emergency Maintenance Line: 706-576-9086
During Business Hours, please contact your Property Office:
Frederick Douglass Homes – 334-298-0062
H.L. Blake Homes – 334-448-0685
L.P. Stough Homes – 334-214-5778
Riverview Court Apartments – 334-298-7864
Whispering Pines Apartments – 334-664-1041
Emergency Work
Emergency Work is broken gas, water, and/or electrical lines. If you smell gas in your apartment, open the doors and windows, check to see if all burners are shut off and leave your apartment. Go to a neighbor’s and call for help.
For water leaks or breaks, cut off the water and begin to dry the floor to prevent water damage to walls and floors. For electrical lines down, do not go near the loose wires and keep children away. If there is a power failure in the apartment, please make sure the power is not out in the entire development area before you take action.
Maintenance Calls
Please report maintenance problems, issues, and/or concerns immediately, do not wait until after 6:00 p.m. All repairs are to be made on the apartments by trained personnel from our staff. You must not make any type of repairs. If you find a dripping faucet, clogged drain, etc., please notify your property office immediately and needed repairs will be made as quickly as possible. You will be required to pay for any damages to your apartment caused by any member of your family or guests.
Extra charges for damages by a willful act of negligence by the resident or any member of his family or guest will be assessed and is collectible in the same manner as rent. Residents are encouraged to take care of their apartment, so it will not be necessary for you to have to pay for damages.
Maintenance Tips
Clogged Drains
The PCHA Maintenance Department’s most frequent call-outs are related to toilet & sewer stop-ups.
We ask that you ONLY flush toilet paper down the toilets. DO NOT flush cleaning towels, make-up removing cloths, handi-wipes, wet wipes, cloth wash cloths, or ladies’ sanitary napkins.
Please do not pour cooking oil or grease down the drains. Dispose of grease products by emptying the cooled grease into a disposable container and placing it in the trash.
Thermostat
A thermostat is a device that switches the heating or air conditioner system on and off as necessary.
It works by sensing the air temperature – it will switch on the heater or air conditioner when the air temperature changes from the thermostat set point and will switch off once this set temperature has been reached.
A thermostat will switch on and off at temperatures on either side of the set point and it will not make the room heat up any faster by raising the heating set point or cooler by lowering the cooling set point.
To properly operate the heating systems, it requires three steps upon locating the thermostat:
The control lever must be set to heat.
The control lever must be set to auto.
Select the desired temperature and leave it.
To properly operate the air conditioning system, it requires three steps upon locating the thermostat:
The control lever must be set to cool.
The control lever must be set to auto.
Select the desired temperature and leave it.
Ways to Save on Energy Costs
- Raise the temperature slowly to keep your bill lower. Quickly raising your temperature set point activates the heat strip, which uses tons of energy.
- Set your thermostat to 68-70 degrees during the day in the winter, and 65-68 degrees at night to keep your home comfortable and save on heating costs.
- Set your thermostat to 78-80 degrees during the day in the summer, and 80-82 degrees at night to save on cooling cost.
- Lower your thermostat every time you leave the house.
- Close your exterior doors and windows when the heating or AC is on.
- Use ceiling fans or floor fans to cool off for less.
- Switch your ceiling fan to turn in a counter-clockwise direction in the summer; in the winter, run it at low speed, but clockwise. Ceiling fans use no more electricity than a standard light bulb. However, be sure to turn fans off when you leave – they only cool people, not rooms.